Customer service is at the heart of everything we do, whether that means leaving a garden spotless after taking down a tree or chatting to our friendly office staff.
We can’t go on about it enough – customer service is at the heart of everything we do! We’re proud of our work and our business and we love it when our customers take the time to jot down their experiences of working with us. All of our testimonials can be proven, and we are happy to take you to see examples of our past work to support these testimonials. Please also check out our professional accreditations at the foot of our pages!
Railway Sleeper Terraces – Banchory, Aberdeenshire – March 2020
Avril’s Husband’s (Alistair Clark) review for the above project…
As I am not a member of Facebook I would like to thank you personally. I thought that you and your team did a fantastic job in only 5 days, I witnessed some really hard physical work as no mechanical access was feasible. Allied to the very professional installation of the sleeper terraces and the work done on the existing bushes etc this gave a superb result with which Avril and myself are extremely happy. To remove all the plants and then replant them was also appreciated, thanks Jackie!
Tree Reduction – Braemar, Aberdeenshire – February 2020
“Julian and his team did a brilliant job on our trees. They were professional and careful and I was consulted throughout the process to make sure nothing was cut without checking first. They rigged up a clever system to top a very large tree using ziplines to carefully take each branch out. The big trees are exactly as we wanted and the guys also helped us clear a lot of dead wood from the garden in their chipper. They left everything very tidy, took away all the mulch and left us with a lifetime’s supply of firewood!”
Happy customer, Braemar
Tree Reduction – Deeside Inn, Ballater, Aberdeenshire – January 2020
Driveway Re-Surfacing – Alford, Donside, Aberdeenshire – November 2019
Leylandii Tree Removal to replace with a Solid Wooden Fence – Ballater, Royal Deeside, Aberdeenshire – November 2019
Tree Removal – Aboyne, Royal Deeside, Aberdeenshire – November 2019
Hedge Pruning – Logie Coldstone, Aberdeenshire – October 2019
Garden Landscape Construction – Aboyne, Royal Deeside, Aberdeenshire – June 2019
New Fencing to replace damaged existing fence – Ballater, Royal Deeside, Aberdeenshire – March 2019
Hedge Removal to replace with a Wire Fence – Aboyne, Aberdeenshire – December 2018
Garden Design & Landscaping Project – Aboyne, Royal Deeside, Aberdeenshire – September 2018
Jan’s Husband’s (Bob Joseph) review for the above project…
We asked Julian Barclay Ltd to provide some character to a relatively small rear garden of our new house. The garden had been turfed right up to the fences, contained a few small trees but no border areas in which to establish the shrubs and bedding plants that give colour and variety or area to grow vegetables. We discussed a broad plan and Julian and Jackie provided exactly what we asked for quickly and highly professionally. Their work ethic is marvellous to see and they accommodate customers wishes to the letter, providing advice where necessary and going that extra yard. At the end of each day, the garden was left tidy with all tools and equipment tidied away. We plan to use them again in the New Year to undertake a Phase 2 project and would certainly recommend them without hesitation to anyone requiring a garden transformation, whether large or small. What Julian Barclay Ltd achieved in a week would have taken us months to complete.
Paving and Picket Fencing – Braemar, Aberdeenshire – September 2018
Restoration of a flood damaged Garden – Ballater, Royal Deeside, Aberdeenshire – June 2018
Large Sequoia to make safe in retirement village – Banchory, Aberdeenshire – May 2018
Retaining Wall with Fencing Above – Muir Of Fowlis, Aberdeenshire – May 2018
Granite Chippings to refresh a tired driveway – Banchory, Aberdeenshire – March 2018
Block Paving Driveway – Aboyne, Aberdeenshire – February 2018
Driveway Gates – Huntly, Aberdeenshire (email sent to our office – Dec. 2017)
Morning Julian,
Just a note to say how pleased we are with the gates and to thank you for the workmanship and professionalism shown while fitting them…
We would not hesitate in recommending you or using your company again….
Many Thanks
John and Joanne
Tree Surgery – Aboyne, Aberdeenshire
Garden Tidy-Up – Tarland, Aberdeenshire
Landscaping and Patio project – Banchory, Aberdeenshire
Leylandii and other tree reduction work – Westhill, Aberdeenshire
Retaining Sleeper Wall, Saxmundham, Suffolk – July 2015
Reviews before we joined Facebook…
“The team were always courteous, helpful and the garden now looks just as I had imagined. They also left everything in immaculate condition after completion. My thanks to them for the way in which they listened and for the results I found on arriving home.” – Mrs. Reive, Saxmundham (April 2015)
“The two members of your staff have made an excellent job, I am very pleased” – Mr. Bradnum, Felixtowe (December 2014)
“I thought your men were excellent, good fun and most obliging. We were very impressed by all your staff that came to us and the standard of work was excellent. Thank you very much.”–Mr & Mrs Robinson, Woodbridge (November 2014)
“We are very pleased with the result of the Tree Surgery on our two Birch trees; by your operatives who were both professional and dedicated in their work”–Mr C E Andrews, Stowmarket (October 2014)
“Thank you for all of your help and support, we are really happy with the service that you are providing for us. – Mr. & Mrs. Gooding, Letheringham (September 2014)
“Many thanks for providing me with your Cleaner, she is excellent! – Mrs. Lansdale, Aldringham (September 2014)
“Thank you for the splendid job that you have done for me, even the downpour of heavy rain didn’t put a stop to the hard work! – Mr. Bridges, Leiston (August 2014)
“I am delighted with the wonderful job you have done in my garden! – Mrs. J. Sainsbury, Reydon (August 2014)
“Wonderful Fencing by a wonderful team! – Mrs. M. Lawler, Martlesham Heath (August 2014)
“The team did a fabulous job yesterday, nice people and very professional! – Mrs. J. Barnard, Trimley St. Mary (August 2014)
“We are thrilled with our new fence and the standard of service provided! – Mr. & Mrs. Harker, Kelsale (July 2014)
“Julian has a knack for making the boring, interesting! – Mr. V. Basta, Long Melford (July 2014)
“We used Julian last year to keep on top of our garden, he did a terrific job for us, we didn’t hesitate to go back to him this year! The team Julian sent us were professional, courteous and eager to ensure that they did exactly what we required. They worked extremely hard over two days, delivering an end result which was so much better than we thought could be achieved! We shall definitely use Julian and his team again in the future, and are happy to recommend you to do the same. – Dr. M. Mason, Woodbridge (June 2014)
“I would like to thank you and your staff for the courtesy shown and their excellent work! I would not hesitate to be in touch with you again for any further work in the future. – Mr. R. Bullock, Kesgrave (June 2014)
“From the start of the project to completion Julian and his team were friendly and hardworking. Julian’s initial ideas and encouragement helped me to realize the potential of the area to be landscaped. As the work progressed Julian was always willing to discuss and problem solve any issues that occurred given the complex nature of the site. The end result has really exceeded my expectations and is transformational . Visitors can hardly believe that it is the same garden and have admired all aspects of the work. In conclusion I feel confident that any further advice and support will always be available. Without hesitation I recommend Julian and his team to anyone contemplating a project involving both hard and soft landscaping. They really do offer the complete service!” – Mrs. G. Schacke-Andersen, Dunwich (May 2014)
“We moved into a ‘characterful’ mess of a garden and didn’t know where to start. Julian helped us decide which features to keep and which to change completely into the garden which is now perfect for us; useable and pretty pathways, a huge lawn, a shady copse, a vegetable garden and a patio. His team were the nicest guys and worked really quickly and independently. We’ve been able to call on them since for jobs as simple as a lawn mowing to tree maintenance. We’ve total trust in them professionally and personally and would highly recommend.” – Mr. R. Gander, Saxmundham (April 2014)
“Julian and his team were the nicest people I have dealt with for many a year. They are extremely friendly and nothing seems too much trouble for them. Julian listened attentively to what we required at the initial consultation and went out of his way to show us samples and give us advice to bring the project to a very successful conclusion – on time and on budget! I can thoroughly recommend him and his staff and I will certainly use them again in the future. Marvellous!” – Mr. G. Price, Friston (April 2014)
“I have used Julian’s services since he started his company all those years ago. I am delighted to see that he has taken his company to new strengths and highs. It is exhausting just to watch him work, I cannot think of a harder working person I have met. If someone says it can’t be done, contact Julian and he will do it! His staff are polite and courteous and always seem happy – even when it’s raining. God bless them and I hope you choose to support such a great local business.” – Mrs. A. Davies, Aldeburgh (February 2014)
“The team at Julian Barclay are really friendly, helpful, courteous and well mannered. It is a pleasure to have them around the place. They showed a huge amount of respect for our property and cleaned up after themselves each day beautifully. Our new garden is a delight to be in. We are very fussy people and were anxious when we first started looking for someone to undertake such a large project for us. Julian is great to work with and really got to grips with what we wanted right from the start. I would thoroughly recommend him and his company.” – Mr & Mrs. Dawes, Hollesley (December 2013)
“Julian is excellent at shaping up a tree – he seems to have a natural eye for detail. He does not pack up at 5pm if it is not spot on. At 4.30pm, just as they were gathering together their tools after completing an excellent job, Julian noticed a branch that they had missed (more of a twig actually), and despite my telling him not to worry about such a small detail, up the tree he went again to deal with the offending twig. Julian is very proud of his work and that is evident in the way he and his staff undertake their business. Nothing is too much trouble for them, and I give them my highest recommendation – we certainly use them again.” – Mr. & Mrs. McDonald, Badingham (October 2013)
“What a great service this company offers. They are so friendly and we absolutely love it when they come and see us each year for our annual garden tidy up. They are such wonderful lads and they work like Trojans. How they complete such a lot in one day is beyond me. They are so helpful and obliging, it is no surprise to me that Julian’s company is growing and I wish him all the best with his future endeavours.” – Mrs. E. Smith, Saxmundham (September 2013)
“We recently had cause to use Julian Barclay to resurface our drive, they were prompt and efficient as I would expect but they also were polite at all times and with the amount of traffic up and down our driveway they kept their smile against all odds! the end result is fabulous.
Many thanks” – Jan Ballard, Woodbridge (March 2013)